Get in Touch
We’re here to answer questions and help you get started.
Send Us a Message
Fill in the form below and a member of our team will respond within one working day. Whether you need help with onboarding, integration questions, or a tailored walkthrough of the platform, we’re ready to assist.
Contact Details
Support Email
admin@rockface.biz
General Inquiries
07404135989
Office Address
12 Finsbury Square
London EC2A 1AS
United Kingdom
Response Time
Typically within 4 business hours for existing clients. New inquiries receive a response within one working day.
Onboarding & Support
Every new client begins with a structured onboarding session. We review your current bookkeeping workflows, identify integration requirements with tools like Xero or Sage, configure your dashboard, and ensure your team has access to the resources and templates needed to hit the ground running. From initial setup to ongoing platform support, our team stays involved at every stage — so you spend less time configuring software and more time running your business.
Quick Setup
Most clients are fully operational within 48 hours. We handle migration, configuration, and initial data import so your team can start immediately.
Dedicated Support
Our support desk operates extended hours with priority routing for active subscribers. Help documentation and video walkthroughs are available around the clock.
SME-Focused
Every feature, template, and workflow is built specifically for small and medium enterprises — no enterprise bloat, no unnecessary complexity.
Ready to See the Platform?
Schedule a personalised walkthrough with our team. We’ll show you how FinanceOS fits your current workflows and where it can eliminate friction.